The 5 Types of Knowledge Workers (or 5 Ways to Use Knowledge)

who is a knowledge worker

What’s the objective of my blog? Help knowledge workers become peak learners.

Our environment is now changing so fast that knowing (static) has become less important than being able to know fast (dynamic).

But before looking at the how, let’s settle the what. What is a knowledge worker?

Here’s the definition put forward by the famous Peter Drucker: “Someone who knows more about his or her job than anyone else in the organization.”

Insightful, but a little vague.

A good way to grasp what defines these workers is to inspect their relation with knowledge. According to the knowledge management expert Tom Davenport, knowledge workers deal with knowledge in five different ways.

They can:

  1. create it
  2. find it
  3. package it
  4. distribute it
  5. apply it

Knowledge creators are the prime movers of all knowledge work. More than the four other types, creating takes place in the worker’s brain. Examples include researchers, authors and inventors.

Knowledge searchers are expert at quickly finding the right information for other users. Examples include librarians, intelligence analysts and head hunters.

Knowledge packagers put together the knowledge generated by creators. Their main purpose is to make other knowledge workers’ tasks more efficient. Examples include publishers, editors and designers.

Knowledge distributors communicate knowledge or create systems and processes to improve access to it. Examples include teachers, journalists and managers.

Knowledge appliers are at the end of the knowledge line. Their job is to use and reuse knowledge to accomplish specific goals. Examples include doctors, accountants and lawyers.

Before finding strategies to improve your performance and become a peak learner, you should first clarify what you generally do with knowledge at your job.

So what kind of knowledge worker are you?

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